Below we answer the most frequently asked questions we get on a daily basis.
If you want to reset the password to your kompare.co.uk account, then contact us. Please make sure you include your full name, date of birth and postcode for Data Protection purposes, as without these details we won't be able to reset your password.
You can find your recent quotes by logging in to your account.
At the moment, you can only save quotes for motor trade insurance. So you won't be able to retrieve quotes for any of our other services. Sorry!
For motor trade insurance, your quotes will only be saved in your account if you were logged in while entering your details.
When you go to your account you'll see four tabs: Your account, Your quotes, Your details, and Account settings. Make sure you're in the "Your quotes" tab.
If you're still having trouble retrieving your quotes, please feel free to contact us.
You'll need to log in to your account to edit your profile.
When you go to your account you'll see four tabs: Your account, Your quotes, Your details, and Account settings. Make sure you're in the "Account settings" tab.
You can edit the details for your profile here.
If you want to add information about you to be prefilled in your quote forms then go to the "Your details" tab.
If you want to delete your kompare.co.uk account, then contact us. Please make sure you include your full name, date of birth and postcode for Data Protection purposes, as without these details we can only unsubscribe you, we won't be able to remove your account.
Protecting a no-claims bonus (NCB) ensures you don't lose your discount if you need to make a claim. Bear in mind though that even if your NCB is protected, you still have to declare any claims when applying for car insurance. For that reason, the cost of your insurance could still rise on your next policy if you've had an accident.
We can't list every job title out there. So if you can't select your exact job, don't panic - it's probably listed under a similar description instead. If you're an IT manager, you can try entering 'computer' or 'manager' to see if another option fits your job, for example. You can also enter the first few letters (such as 'com' or 'man') and we'll start to show options that fit immediately. If you're unsure that the selection you've made really describes what you do for a living, then you're always free to confirm it with the insurance provider before you finalise the purchase.
If you can't find your policy documents then please get directly in contact with your insurance provider and request that they send you a copy. Some insurance providers may also make your policy documents available online, so you may be able to access these through logging in on their website. They could even be somewhere in your email inbox. It's always worth checking your 'Junk' folder.
When you go to your account you'll see four tabs: Your account, Your quotes, Your details, and Account settings. Make sure you're in the "Your account" tab.
That is your history page where you can view your last quote. From there you can click the "Start a new quote" and generate a new quote.
Please send an email to support@kompare.co.uk
Can't find what you need?
Not sure about something?
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They're there to help you from
Monday - Friday 8:30 - 19:00
Saturday 9:00 - 13:30